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We ship to all major cities and towns across Pakistan, ensuring that our customers have access to high-quality auto parts no matter where they are located.

• Processing Time: Orders are typically processed within 1-2 business days. You will receive a confirmation email with your tracking number once your order has been shipped.
• Shipping Methods: We partner with reputable courier services to deliver your products safely and on time. Depending on your location, the available shipping options may include standard and express delivery.
• Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase.

International Shipping

Currently, we do not offer international shipping. We are focused on serving our domestic customers within Pakistan. Stay tuned for future updates regarding international shipping options.

Delivery Times

• Standard Delivery: 5-10 business days
• Express Delivery: 3-5 business days

Please note that delivery times are estimates and may vary depending on external factors such as weather conditions, holidays, and courier service delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email/call/sms containing your tracking number and a link to the courier’s website.

You can use this information to track the status of your shipment in real-time. If you do not receive your tracking information, please contact our customer service team for assistance.

Packaging

We take great care in packaging your products to ensure they arrive in perfect condition.

All items are securely packed in sturdy boxes with appropriate padding to prevent any damage during transit.

Shipping Restrictions

Some products may have shipping restrictions due to their size, weight, or nature (e.g., hazardous materials).

Any such restrictions will be clearly indicated on the product page. If you have any questions about shipping restrictions, please contact our customer service team before placing your order.

Delivery Issues

Delayed Deliveries

While we strive to deliver your order within the estimated time frame, delays can occasionally occur due to unforeseen circumstances.

If your order is delayed, we will notify you promptly and provide an updated delivery estimate.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately. We will work with the courier service to resolve the issue and, if necessary, send a replacement or issue a refund.

Incorrect Address

Please ensure that you provide the correct shipping address at checkout.

Pak Auto Shop is not responsible for orders delivered to incorrect or incomplete addresses.

If you realize you’ve entered an incorrect address, contact us as soon as possible to update the information before your order is shipped.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns and Refunds policy.

We are committed to ensuring your complete satisfaction with your purchase.

Customer Support

Our customer support team is here to assist you with any questions or concerns you may have about shipping and delivery. You can reach us via:

• Phone: (+92) 0324 9414793
• Phone: (+92) 0320 4081276
• Email: [email protected]
• Email: [email protected]

We are available Monday to Saturday, from 9 AM to 6 PM.

Thank you for choosing Pak Auto Shop. We are dedicated to providing you with the best service and ensuring that your shopping experience is seamless and enjoyable.