Introduction

Welcome to Pak Auto Shop. We value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases from us. By using our site, you agree to the practices described in this policy.

Information We Collect

Personal Information

When you visit, register on, or make a purchase from our site, we may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address)
  • Order history

Non-Personal Information

We also collect non-personal information to help us improve our website and services. This includes:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on the site
  • Referral source

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing transactions: To process your orders and deliver the products you have purchased.
  • Communication: To send order confirmations, updates, and respond to your inquiries.
  • Marketing: To send promotional emails about new products, special offers, and other information that may interest you.
  • Personalization: To personalize your shopping experience by presenting products and offers tailored to your interests.
  • Improvement: To improve our website, products, and services based on the feedback and information we receive from you.
  • Security: To protect against fraud and ensure the security of our website.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission.
  • Access controls: Only authorized personnel have access to personal data, and they are required to maintain its confidentiality.
  • Payment Security: We comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure the secure processing of payment information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Cookies are small files stored on your device that enable us to recognize your browser and capture certain information.

You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of our site.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Pak Auto Shop does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received information from a child under 13, we will delete it from our records.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

  • Email: [email protected]
  • Phone: (+92) 0324 9414793
  • Address: Montgomery Road, Lahore, Pakistan

Thank you for trusting Pak Auto Shop with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.