We’re Here to Help
At Pak Auto Shop, we value our customers and are committed to providing exceptional service.
Whether you have a question about our products, need assistance with an order, or want to provide feedback, we’re here to help.
Please feel free to reach out to us through any of the methods below.
Contact Information
- Address: Phase 1, Auto Center, LG-54 Badami Bagh Rd, Data Nagar Badami Bagh, Lahore, Punjab 54000
- Phone: (+92) 0324 9414793
- General Inquiries: [email protected]
- Customer Support: [email protected]
- Returns: [email protected]
Customer Service Hours
- Monday to Saturday: 9 AM – 6 PM
- Sunday: Closed
FREQUENTLY ASKED QUESTIONS
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the courier’s website. You can use this link to track the status of your shipment in real time.
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase.
Standard delivery typically takes 5-10 business days, while express delivery takes 3-5 business days. Please note that delivery times are estimates and may vary due to factors beyond our control.
We accept returns within 30 days of the delivery date, provided the item is unused, in the same condition that you received it, and in its original packaging. Please refer to our Returns and Refunds policy for detailed information.
To initiate a return, please contact our customer service team at [email protected] or call us at (+92) 0324 9414793. Provide your order number, the item(s) you wish to return, and the reason for the return. We will provide you with a Return Authorization (RA) number and instructions on how to proceed.
Refunds are typically processed within 5-7 business days after we receive and inspect your returned item(s). You will receive an email confirmation once your refund has been processed.
You can use the search bar or the filter options on our website to find the right part for your car. If you need further assistance, our customer service team is here to help. Contact us at [email protected] or call us at (+92) 0324 9414793.
Yes, we source our products from reputable manufacturers and suppliers to ensure they meet the highest standards of quality and performance.
Yes, many of our products come with manufacturer warranties. Specific warranty information is provided on the product page. If you have any questions about warranties, please contact us.
To create an account, click on the “Register” link at the top of our website. Fill in the required information and submit the form. You will receive a confirmation email once your account is set up.
We accept various payment methods, including credit/debit cards and bank transfers. All transactions are securely processed.
Log in to your account and navigate to the “My Account” section. Here, you can update your personal information, shipping address, and payment details.
